Thursday 20 November 2014

How Luxury Hotels in Kolkata have adjusted themselves according to their client-base?



For a visitor arriving to a city for the first time, its people that s/he meets and the living experience that creates its image in their minds. If their experience is brilliant, they tend to come back again and again, often with more people with them. On the contrary, if they have had a bad experience, they will try to avoid coming back and even discourage other visitors from coming. The initial impression that a visitor gets stays with him/her for a long time and is difficult to change. Hence, cities offering warm hospitality to their guests are favored much by visitors.

India is very well-known all over the world for its warm hospitality but where it lacked severely was the accommodation and the services to go along with it. Every year, there are thousands of tourists visiting the country, though only a few parts of the country actually possess world-class services.

Thankfully, Kolkata is a city with the perfect mix of luxury, culture and warmth. The city has a rich history and still preserves buildings reminiscent of its British era. There are also adequate artistic and cultural niches to keep you busy for a long time. The jungles are also on the outskirts of the city and the city is constantly celebrating some festival or the other. In addition to that, there are several premium luxury hotels in Kolkata, to make a visitor’s experience joyous and fun-filled.

The lure of getting the best accommodation along with so many things to see attracts many visitors in Kolkata, both from abroad and from different parts of India. Thus to cater to them, hotels have opted for various new and innovative services to ensure that all kinds of guests are accommodated well and have a pleasurable time here. Given below are some of their services:

Multi-cuisine food- Hotels and guest houses in the city have started serving not only international food items but even local and regional food items. This means that their services can cater to people from abroad & from other parts of the country.

Affordable Luxury- These hotels make a strong effort to provide you luxurious rooms and facilities at the most reasonable rates. This favors local and foreign travelers who like to avail such services without a huge pocket pinch.

Variety of Packages- Many a budget hotel in South Kolkata provides a host of packages to its guests. There are facilities for bed & breakfast, economical rooms, extremely luxurious rooms and business-class facilities under a single roof, which favors all.

Excellent Hospitality- Be it in economy hotels or very posh ones, the hospitality and warmth is sure to touch the heart of their occupants. The staff is well-trained and speaks at least one foreign language. There are also specialized services to take care of infants, elderly persons and the disabled.

Therefore these hotels and their hospitality help in making a good name for the city and its people by satisfying guests and glorifying its image in their minds.